We accept returns and exchanges within 14 days of receipt. Items must be unused, unwashed, and in original condition with tags attached.

• Sizing Issues: Exchange for a different size within 30 days. Customers are responsible for return shipping.

To initiate a return or exchange, email us at support@topropethreads.com.

If you receive a damaged or defective product, please contact us within 14 days of receipt with:

• Your order number

• Photos of the damage

We will provide a full refund or a replacement at no additional cost.

For assistance, reach out to us at support@topropethreads.com.

Items are made-to-order and will ship within 2-6 business days (often closer to 2-3). You’ll get a tracking link as soon as it’s on the way!

We use a few suppliers, so in some instances, items may ship separately. Currently, our crop tops and beanies come from a different supplier than all our other products.

We keep an eye on where our orders are in the process, but feel free to reach out to us at any time if you want to check on the status or are feeling weird about how long it’s taking to get to you.

• Shipping Costs: Calculated at checkout based on your location and order size.

• Delivery Issues: If your package is lost or delayed, please contact us at support@topropethreads.com.